Privacy Policy
Last updated: January 27, 2025
1. Introduction
BillerEase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management software and related services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Business information (restaurant name, address, business type)
- Account credentials (username, password)
- Payment information (processed securely through third-party providers)
2.2 Business Data
We collect data related to your restaurant operations:
- Menu items and pricing information
- Customer information and order history
- Inventory data and stock levels
- Sales reports and analytics
- Employee information (if applicable)
2.3 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our services
- Process transactions and manage your account
- Improve our software and develop new features
- Send important updates and notifications
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Secure data centers with physical security
- Employee training on data protection
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete your personal information within 30 days, unless we are required to retain it for legal reasons.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us at privacy@billerease.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Provide personalized content
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@billerease.com
- Address: No.85, 37, Second Main Rd, Gandhi Nagar, Adyar, Chennai
- Phone: +91-XXXXXXXXXX