Terms of Service

Last updated: January 27, 2025

1. Acceptance of Terms

By accessing and using BillerEase ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BillerEase provides restaurant management software including but not limited to:

  • Billing and invoicing systems
  • Inventory management tools
  • Customer relationship management
  • Analytics and reporting features
  • Point of sale integration
  • Multi-location management

3. User Accounts

3.1 Account Creation

To use our service, you must:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Responsibilities

You are responsible for:

  • All content and data you upload or create
  • Compliance with applicable laws and regulations
  • Maintaining the confidentiality of your account
  • All charges incurred under your account

4. Payment Terms

4.1 Subscription Fees

Our service is provided on a subscription basis with the following pricing:

  • Single Store: ₹7,500/year + ₹2,500 setup fee
  • Chain Restaurants: ₹5,000/year + ₹2,500 setup fee

4.2 Payment Processing

Payments are processed securely through third-party payment providers. All fees are non-refundable unless otherwise specified.

4.3 Billing and Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You will be charged the applicable fee for the next billing period.

5. Acceptable Use Policy

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the service
  • Use the service for any illegal or unauthorized purpose

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

You retain ownership of your data. We may access, use, and disclose your data only as necessary to provide the service and as described in our Privacy Policy.

7. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of BillerEase and its licensors. The service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works of the service without our express written permission.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or other reasons.

We are not liable for any downtime or service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, BillerEase shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any damages shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless BillerEase and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees).

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account termination feature in your dashboard.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

11.3 Effect of Termination

Upon termination, your right to use the service will cease immediately. We may delete your account and data after a reasonable period.

12. Disclaimers

The service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, India.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

15. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@billerease.com
  • Address: No.85, 37, Second Main Rd, Gandhi Nagar, Adyar, Chennai
  • Phone: +91-XXXXXXXXXX